Terms of Service

1. Acceptance of Terms

By accessing or using the Kabira Mobility website (kabiramobility.com), purchasing our products, or using our services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use our website or services. These terms apply to all visitors, users, customers, and anyone who accesses or uses our platform.

2. Products and Services

Kabira Mobility Pvt. Ltd. designs, manufactures, and sells electric motorcycles and scooters. Our product range includes the KM3000, KM4000, KM5000, Hermes 75, and Intercity 350. Product specifications, features, images, and pricing displayed on our website are for informational purposes and may be updated without prior notice. We make reasonable efforts to ensure accuracy but do not guarantee that product descriptions, pricing, or availability are error-free, complete, or current. Actual product colours may vary from images shown on the website.

3. Booking and Payments

To book a Kabira electric vehicle, a refundable booking amount of Rs 1,000 (Indian Rupees One Thousand) is required. By placing a booking, you confirm that you are at least 18 years of age and possess a valid driving licence for the vehicle category being booked.

• The booking amount of Rs 1,000 is fully refundable if cancelled within 7 days of the booking date.
• Cancellation requests made after 7 days will be reviewed on a case-by-case basis.
• Refunds are processed within 5-7 business days to the original payment method.
• The remaining balance is payable to your authorized dealer at the time of delivery.
• All payments are processed through secure, encrypted payment gateways.

4. Delivery

Upon confirmation of your booking and full payment, Kabira Mobility aims to deliver your vehicle within 30 days, subject to availability and your dealer location. Delivery timelines are estimates and may vary based on demand, manufacturing schedules, and logistics. Your authorized dealer will coordinate the delivery process, including vehicle registration paperwork assistance where applicable. A delivery confirmation with a pre-delivery inspection (PDI) report will be provided at the time of handover.

5. Warranty

All Kabira electric vehicles come with the following warranty coverage:

• Battery Warranty: 5 years from the date of delivery, covering manufacturing defects and capacity degradation below 70% of rated capacity under normal use.
• Vehicle Warranty: 3 years from the date of delivery, covering manufacturing defects in the motor, controller, frame, and electrical components.
• Warranty does not cover damage caused by accidents, misuse, unauthorized modifications, negligence, or failure to follow recommended maintenance schedules.
• Warranty claims must be processed through an authorized Kabira Mobility dealer or service centre.

6. Limitation of Liability

To the maximum extent permitted by applicable law, Kabira Mobility Pvt. Ltd. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or other intangible losses, resulting from your use of our products or services. Our total liability for any claim arising from these terms shall not exceed the amount you paid to Kabira Mobility for the specific product or service giving rise to the claim.

7. Intellectual Property

All content on the Kabira Mobility website -- including but not limited to text, graphics, logos, images, product designs, software, and trademarks -- is the property of Kabira Mobility Pvt. Ltd. or its licensors and is protected under Indian intellectual property laws. You may not reproduce, distribute, modify, display, or create derivative works from any content on this website without prior written permission from Kabira Mobility.

8. Privacy

Your use of our website and services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using our services, you consent to the data practices described in our Privacy Policy.

9. Changes to Terms

Kabira Mobility reserves the right to modify or replace these Terms of Service at any time. Changes will be effective immediately upon posting to this page with an updated "Last updated" date. Your continued use of our website or services after any changes constitutes acceptance of the revised terms. We encourage you to review this page periodically for updates.

10. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Goa, India.

11. Contact

For questions regarding these Terms of Service, contact us at:

Email: legal@kabiramobility.com

Address: Kabira Mobility Pvt. Ltd., Plot No. L-148 & 149, Verna Industrial Estate, Verna, Goa 403722, India.